FEECO SERVICE
With decades of experience in engineering, manufacturing, and servicing industrial processing equipment, we have the knowledge and expertise to provide you with the best service support in the industry.
From process and equipment audits, to getting your equipment running in optimal condition and retrofitting custom solutions, we can do it all.
Our services include:
- Field Services
- Replacement Equipment & Parts
- Training Programs
- Process & Equipment Audits
- Maintenance Programs
- Commissioning & Installation Services
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Frequently Asked Questions (FAQs)
Yes, FEECO will service any brand of equipment, regardless of whether we manufactured it or not.
The specific provisions required for a service visit depend on the service being conducted. The following provisions help to ensure that FEECO Customer Service Engineers can conduct their work as safely as possible while adhering to the allotted time frame, regardless of the type of service being conducted.
- Confined space permits, where applicable
- Safe access to the equipment requiring service
- Appropriate lifting equipment, where applicable
- Sufficient power supply (varies based on type of service), including hardware connections and, where necessary, an electrician
- A variable frequency drive (VFD) where adjustment to equipment speed is necessary
- Proper lighting and ventilation
- A clean working environment (equipment that must be cleaned prior to work commencing can present safety hazards and increases the amount of downtime incurred)
FEECO provides standard PPE for the work we will conduct based on industry best practices and regulations. If additional site-specific PPE is required, customers are expected to provide it, or let us know well in advance of the service visit.
How quickly equipment can be serviced varies significantly based on the type of service needed, site location, and service team availability. Major service procedures should coincide with planned outages to limit downtime. Inspections can usually be planned 1-3 months ahead of time to coincide with planned short-duration equipment outages.
Yes, where necessary, FEECO can troubleshoot and advise on a remote basis, though in-person visits are always recommended.
Yes. FEECO can provide all parts necessary to support service work, including wear parts and original equipment manufacturer (OEM) components. The FEECO Parts Team can also assist on-site personnel in building the plant’s spare parts inventory.
Yes. The FEECO Customer Service Team can provide hands-on training programs customized to your needs for both operators and maintenance personnel.
Yes. FEECO provides equipment inspections on both an as-needed and annual basis. These inspections provide a thorough assessment of the equipment’s mechanical condition.
Yes. In addition to equipment inspections, FEECO offers process audits to uncover the root cause of unexplained issues, identify inefficiencies, and evaluate potential solutions.